92% of IT decision-makers believe ITSM implementers fail customersNeil Peerman2022-06-08T11:01:26+00:00 92% of IT decision-makers believe ITSM implementers fail customers 92% of IT decision-makers believe ITSM implementers fail customers Featured in Directors Club, our findings highlight widespread dissatisfaction with current service levels, with more than half of IT decision-makers (55%) having changed or stopped working with their chosen implementer because of failure to deliver what they needed. To read the full article, click here. BackFeatured in Directors Club, our findings highlight widespread dissatisfaction with current service levels, with more than half of IT decision-makers (55%) having changed or stopped working with their chosen implementer because of failure to deliver what they needed. To read the full article, click here. BackGet in touch Contact UsContact Us
