BMC Helix ITSM is an industry-leading service management solution that uses intelligent automation to transform the best-practice ITSM principles you’ve come to appreciate from Remedy into the modern agile service solutions that businesses need.
BMC products include:
- BMC Helix ITSM – Predictive IT service management for your modern enterprise
- BMC Helix Discovery – Automatic discovery of data centre and multi-cloud inventory, configuration, and relationship data
- BMC Helix Remedyforce – Modern IT service management built on Salesforce App Cloud
- BMC Helix Digital Workplace – Engaging omnichannel experiences to support employees however they want to work
- Control-M – Accelerate delivery of digital services with application workflow orchestration
- Control-M Managed File Transfer – Simplify and automate file transfer management
- BMC Helix Remediate – Automated security vulnerability management and simplified patching for hybrid clouds
- TrueSight Orchestration – Coordinate workflows across applications, platforms, and tools to automate critical IT processes
- TrueSight Automation for Servers – Configure, deploy, and patch servers to accelerate change, enforce compliance, and lock down security
- TrueSight Operations Management – Machine learning and advanced analytics for holistic monitoring and event management
- TrueSight Orchestration – Coordinate workflows across applications, platforms, and tools to automate critical IT processes